Unfortunately, BBE® products are sometimes sold by companies that are not authorized to do so. These products sold by unauthorized companies are not purchased from BBE Sound and may have been acquired from other sources such as:
- Pirated or counterfeit goods not produced by BBE Sound
- Damaged, defective or “B” goods
- A secondary “gray” market
- Stolen goods
- Used goods
Unauthorized dealers often knowingly deceive the consumer by advertising the product is covered by the manufacturer’s warranty. They may also attempt to provide warranty service by repairing product themselves. These repairs may not meet BBE standards due to the use of inappropriate parts or untrained personnel.
Many websites change names and locations frequently, or provide limited contact information, so they cannot be reached to solve customer problems. Other sites simply go out of business. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to BBE warranty coverage. BBE Sound makes every reasonable effort (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. It is in every consumer’s best interest to practice "due diligence" when selecting a dealer from whom to make a purchase.
To determine if a dealer in question is authorized to sell BBE® products, click here: Where to Buy This will give you a list of all authorized dealers or international distributors near you. For any other questions, please contact Lary Spears at 1-800-233-8346 (714-897-6766) ext. 108 or email lspears@bbesound.com.
A note about Amazon.com and eBay: While some Amazon and eBay resellers are authorized online dealers of BBE® products, many are not. When considering a purchase, it is important to note where the product is being “shipped from” and “sold by,” which should be stated clearly in the header for each product.
The following is a list of known companies NOT AUTHORIZED to sell BBE® products:
- Alien Auctions (eBay)
- All Music Warehouse (eBay)
- AntaresPro.com
- Ambient Weather
- Applied-Computer.com
- Atlasmart (Amazon store)
- AudioMaxOne (eBay)
- Audio-Music-USA (Amazon store)
- Audio Network (Amazon store)
- AVAlive.com
- AVED (Audio Video Expert Design)
- Azmuzik (Amazon store)
- AZ Sales (Amazon store)
- Aztek Computers
- Bottom Line Telecom
- CapitolSupply.com
- C H Sound Company (eBay)
- Chicago Hottie (eBay)
- CrispDeals.com
- Compu-America.com
- CompSource.com
- Contractor’s A/V Supply
- Davejlake (eBay)
- D2DElectronics.com
- Digital Universe
- Digital Foto Club
- DJ Cheap Equipment (Amazon Store)
- DJ Checkout (Amazon Store)
- DJDeals.com
- DJEquipmentStore.com
- DJToys.com
- Epic Find
- FuturePowerPC.com
- GearTree.com
- HelloMusic.com
- High Decibels
- iUniTek.com
- jackwinston (eBay)
- Jeff Co (Amazon Store)
- KaraokeEquipment.com
- Kumputer.com
- LenRom.com
- Music & Lyrics (eBay)
- Music Gear America (Buy.com)
- Naked Dave’s Music
- NextDayPC.com
- Nugem (Amazon store)
- OpenTip.com
- PAHQ (Amazon Store)
- Play It By Ear (Amazon Store)
- PowerMax.com
- Pro Audio Global (Amazon & eBay store)
- Pro Audio Savings
- S&M (Amazon Store)
- S&Y Online Ventures
- SavingLots.com
- Sparco.com
- The Factory Depot
- The Gear Hut(eBay)
- TheGearFreaks(eBay)
- The Price Pros (Amazon store)
- The Twister Group
- TopDJGear.com
- Top Edge Audio
- Total Music Source (Amazon Store)
- Unlimited Audio (Amazon Store)
- WalMart.com
- Wholesale Music (Amazon Store)
If you are one of the dealers on this list and wish to discuss your BBE Authorized Dealer status, please contact Lary Spears at (714) 897-6766 ext. 108.